Get in Touch With Us
Got a question about something you have read on theblackseal.co.uk, spotted an error, or want to suggest a casino for us to look at? This page explains how to reach the team behind our reviews and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. We read every message that comes in and try to reply within two working days. Send your enquiry to [email protected] and, where possible, mention which page or brand your message relates to — it helps us route it to the right person and answer more quickly.
We are a content and comparison site, not a casino operator, so we cannot process deposits, withdrawals or account queries on behalf of any brand featured here. For anything account-specific, the operator's own support channel is the right place to start.
What We Can Help With
- General questions — about how we review sites offering slots not on GamStop, what our ratings mean, or how a particular payment method or bonus works.
- Corrections — if an offer, licence detail or figure looks out of date, tell us. Terms on Curaçao-licensed sites and welcome packages change often, and we would rather fix a page quickly than leave it wrong.
- Suggestions — if you have come across a new non GamStop casino you think we should assess, or a topic you would like covered alongside our list of the best non GamStop casinos, let us know.
- Editorial or partnership enquiries — if you represent a brand or another site and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling harm — if you or someone close to you is struggling with gambling, whether or not it relates to sites on this page, say so in your message. We will point you towards independent support organisations rather than attempt to advise you ourselves.
What to Expect Once You Write to Us
A person reads and answers each message — we do not rely on automated replies to close out enquiries. Most emails get a response within two working days, though it can take a little longer if we are mid-review on a batch of new sites. If your enquiry needs input from someone else on the team, we will tell you rather than leave you waiting without an update.
A Note on What This Site Does
Non Gamstop Casinos exists to help UK readers who have self-excluded compare sites operating outside the GamStop scheme — covering everything from slots and live-dealer tables to payment methods and welcome offers. We do not tell anyone whether they should or should not use these sites; we set out what is on offer, how the offers work, and what to check before signing up, so you can make an informed choice. If your message touches on any of that, it is exactly the kind of thing we want to hear.
All gambling carries risk, and none of the offers referenced on this site are without terms — wagering requirements, minimum deposits and time limits all apply and are worth reading in full before you commit any funds. This site is intended for readers aged 18 and over.
Before You Email — Quick Checks
- Check whether your question is already answered on our Best Non GamStop Casinos page — comparison tables, ratings and offer terms are all covered there.
- If you are reporting an error, include a link or clear description of where you saw it.
- If you are contacting us about a specific brand's account, offer or withdrawal, contact that operator directly first — we can only speak to what is published on our own site.
Thank you for taking the time to reach out. Whether it is a correction, a question or simply feedback on how we cover casinos not on GamStop, we read it and reply.